“Residents are deluging the city with hundreds of calls a day about new drought water penalty charges they say are confusing, poorly explained and unfair to those who have already cut their water use.”
From the California Forward blog, in a post by Justin Ewers:
“If more people knew the answer to this question, Phil Isenberg thinks it could fundamentally change the way California responds to the water crisis—and maybe even put an end to the state’s decades-old water wars.
“The question is this: Who do you think pays for California’s water system—that is, the $30 billion spent every year on everything from aqueducts and dams to recycling projects and levees that safely deliver water to a population of 38 million and support one of the largest economies in the world?”
“You need water to make beer. So when Wildcard Brewing Co. in Redding got a letter from its provider, Bella Vista Water District, stating its allotment will be based on the past three years of consumption at its Crossroads Drive plant, the microbrewery asked for relief.”
“The municipal water utility in this city [Santa Cruz], home to wide beaches, sun-kissed weekend getaways and evocative alternative scholarship, just got tough. Last week it started rationing water — for nonfarmers, the most draconian response to date to California’s debilitating drought.”
“The Los Angeles Department of Water and Power will resume automated collections this month on residential customers who are delinquent on their water and power bills — and could shut off services to those who don’t pay up as soon as June.”
“Each of the 44,000 metered customers in the Fontana division of the San Gabriel Valley Water Company could see a check for $240, and a retroactive rate decrease, according to the Office of Ratepayer Advocates.”
“Last year, the Antioch couple learned they were being charged for Delta Diablo Sanitation District sewer service despite never being connected to the district’s system. Their home, built in 1980, is on a septic tank.”
“Livermore became the East Bay’s first city to raise water rates in response to ongoing drought conditions and shortages when the City Council voted unanimously Monday to enact the third stage of the city’s conservation plan.”
“A year after it was sued by the Yolo Ratepayers for Affordable Public Utility Services, the city of Davis has won a lawsuit regarding water and sewer rates.
“Yolo County Superior Court Judge Daniel Maguire issued a final determination Monday holding that the city’s water and sewer rates meet the requirements of the California Constitution, commonly called Proposition 218, and are proportional and valid.”
“Despite promises to speed up customer service response times, the Los Angeles Department of Water and Power’s telephone system is still making callers wait an average of nearly 30 minutes on hold, according to a new DWP website.
“A billing information page was launched this week to coincide with the arrival of Marcie Edwards, the new DWP head selected by Mayor Eric Garcetti to lead the city-owned utility.”