Nearly a year passed before Point Loma resident Jerry Greene received his water bill.  He thought his wife had set up auto-pay to have the water bill automatically deducted from their account. … Greene had no idea that he was not receiving bills. He had no idea that the city suspected a leak at his house. How could he? He had not received a notice or a bill for nearly a year. … Through a public records request the city told CBS 8 that as of December 2023, more than 25,100 water customers were not receiving bills due to many issues which include high water usage, low-water usage, misread meters and repeated estimated meter reads.